cuspd › Support

Support

Every message goes to a person, not a queue. We usually answer the same day and always within two business days.

Get in touch

Email team@cuspd.com for anything at all: a question about your numbers, something that looks wrong in the app, billing, cancelling, getting your data out, or a feature you want.

If you already have an account there is also an Ask for a change button in the sidebar of the app, which sends straight to the same inbox with the page you were on attached.

Who runs cuspd

cuspd is built and operated by Saed S. Sayegh, LLC, a Florida limited liability company, based in the Tampa Bay area. It was built by an associate dentist for associate dentists.

Common things

I want to look before signing up

The demo is the whole app on a real associate’s anonymised year. It needs no account and no card.

Is there a cost?

cuspd is 100% free for associates: no card, no trial, nothing to cancel. If you subscribed before cuspd went free and have a billing question, email team@cuspd.com and we will sort it out.

Getting your data out

Settings has an export to spreadsheet. Your record is yours and you can take a copy whenever you like.

Deleting your account

In the app, open your account menu and choose Delete my account, or go to cuspd.com/account/delete. It cancels any subscription and permanently deletes everything you logged. Export first if you want a copy. See the privacy policy for exactly what is kept and why.

Anything else

If you are not sure whether something is a bug or you doing it wrong, send it anyway. Half of what has been fixed so far came from someone doing exactly that.

Email us

team@cuspd.com · usually the same day, always within two business days.